I think I have found the reason why their customer service might be a little off. (I can't say anything bad about it..I have never had any problems with my dealer or anything)
I was reading in a newspaper on the ski trip about the president of Chico or something like that. He is alwasy praising his salesmen and customer service people. It read that he recieved a letter from a person that returned something. SHe said that when she returned it she was surprised when the people at customer service were so nice. She said it was like that actually wanted to the product back. They replaced the product and she went home happy. The president then called the customer service department for that store and sent the person who took care of the lady a $100 gift certificate to Outback Steak House.
Tracker should start feeding their people steak instead of McDonalds
I was reading in a newspaper on the ski trip about the president of Chico or something like that. He is alwasy praising his salesmen and customer service people. It read that he recieved a letter from a person that returned something. SHe said that when she returned it she was surprised when the people at customer service were so nice. She said it was like that actually wanted to the product back. They replaced the product and she went home happy. The president then called the customer service department for that store and sent the person who took care of the lady a $100 gift certificate to Outback Steak House.
Tracker should start feeding their people steak instead of McDonalds
