Bruce Yeaton
Well-Known Member
- Joined
- Dec 10, 2001
- Messages
- 1,120
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I ordered my new trolling motor Sunday night on BPS's website and had it shipped overnight. The motor I bought needed an additional $55 shipping due to the size and weight. They never added the additional $ to my order and called me yesterday to "remind" me of the additional charges. I did not get the message till about 20 minutes ago and called them up asap. The rep wanted to know if it was ok to add the $45 (?), and I said yes, I knew it was there. I asked her if I would still get it overnight...no problem, but I needed it today 
, so I asked if I would still be charged overnight shipping considering I ordered it Sunday and was expecting it today. She checked with the shipping dept. and they waived they overnight charge!! All in all I am getting this shipped overnight for $0 plus the additional $45, which was originally $55 on their site!!!
Great customer service
, so I asked if I would still be charged overnight shipping considering I ordered it Sunday and was expecting it today. She checked with the shipping dept. and they waived they overnight charge!! All in all I am getting this shipped overnight for $0 plus the additional $45, which was originally $55 on their site!!!Great customer service
