..these guys ROCK!!

[Bill McElroy]

I sent a short note yesterday morning to Randy Hopper (Pres. of Ranger) telling him how much I like my new Z20.....and I had a question also regarding "bow lift" and the fact that I thought the 520's nose would rise higher than my Z's.....wanted to know if it was just an illusion or if there WAS a difference. Less than an hour later I got a reply back,...from Randy, and he said he was going to have their chief engineer call me back and answer any addt'l question I might have regarding set-up and performance. (I am not the least bit unhappy with it now,...it runs GREAT,...just wanted to know about the bow lift)

Anyway,..I got a call about 130pm from the engineer,...he asked me which prop I was running and how many batteries I have, as well as my current top end (I said, "3-blade 25P, 3 batteries, and 68mph GPS, with 5hrs to go for complete break-in") He then asked me if I had a jack plate or not...."No,...I don't" He said,..."Who is your dealer??" I told him where I took delivery and he told me,..."I am going to send you a 10" setback plate,..no charge,...and you can have the dealer install it,...you will gain 1-2mph top end,..and you'll get all the bow lift you need!!....is that okay?" Unreal,....Mini and I can put the jack plate on ourselves with a little help from some "sources" who have a motor lift and the req'd wrenches and I'll have a PRIMO rig. I didn't even ask for anything or expect anything (other than an answer) and they're sending me a free jack plate......now THAT is customer service above and beyond!!



Mac

 

[TOMMY RICH]

Wow! They ALL need to take lessons from them...especially Tracker:blink:

 

[Donald Fruge]

Yeah, but who wouldn't want to help out a famous guy like you? LOL





wolf



Good to here that pleasing the customer is dead.

 

[Thomas Macaluso]

I

 

[Bill McElroy]

"Yeah, but who wouldn't want to help out a famous guy like you?" LOL





Oh you'd be surprised Wolf!!! ahahaaha I do have some awesome sponsors now though...

I'm VERY happy with my deals from the following companies:



Bass Pro Shops

Ranger

Yamaha

Spro/Gamakatsu

Guest

Keel Shield

Lowrance

Action Performance



now all I need is a GASOLINE sponsor!!:blink::wacko: (Dream on big boy!!):wacko:

 

[TOMMY RICH]

Basscat and Ranger do it because YOU have stock in their company when you purchased your boat:lol:

 

[Texas Transplant]

Ranger has been know for many, many years as a topflight customer service manufacturer. I wouldn't want to speculate what additional 'perks' someone get's from a sponsored boat (especially a famous one), but regardless - it's still a very nice deal.



Would love to have a Ranger, but . . . .



Not enough coin to do that.



Tex

 

[Larry Harp]

I used to work for an old man that would say, "Take care of business, and business will take care of you."



Harpo

 

[Michael Snow]

You mean he asked about batteries but not about your size? Did you have a biscuit eating brother-in-law with you at the time?

 

[Bill McElroy]

...I'll call them right now and have them throw in some more gravy with the jack plate!!

 

[TOMMY RICH]

mmmmmmmmmm.....gggrrrrraaaavvvy:wub: