St Croix Rod Snapped, Warranty

[Paul Welc]

Hello all, I have had a St Croix rod for maybe a year I purchased at Gander Mt (lifetime warranty). It snapped today when I had a bass 5' from the boat. Anyone ever return one, I'm guessing I have to send it to St Croix, not Gander Mt. I wonder what turn around time is? I'm heading out for a big fish outing in 4 weeks just wondering if I will have my favorite rod back by then.

 

[Jim B]

Yep you need ot send it to St Croix. They will take care of it, they always have for me. Im not sure on the turn around time, I would call them and ask. They may be abel to put a rush on it for you too. Its worth the call. Otherwise all of the return information is on thier website.

 

[Greg. Avery]

Yes, Paul you will have to send it to St Croix. Turn around time is usually good if they still make that model.:wacko:

 

[Mike Newman]

what model was it? Do all St Croix models have lifetime warranties? I snapped a Triumph model back in March, but did not think about any lifetime warranty. This is a cheaper St Croix model, but has a feel and action I like. Unfortunately I already cut off the broken end so probably could not send back now even if it is under warranty.

 

[Jim B]

Downstream,

Not all of them have lifetime. I know the premier and Triumph models are 5 year. the Avid and Legend's are lifetime.