Lowrance kudos

[Rich Stern]

I need to give a boost to Lowrance for excellent customer service.



On Wednesday evening, I filled in an online request form at their web site, asking for pricing on replacement knobs and washers for my Eagle Ultra Classic finder mount. The next day, I received an email saying that they were on the way, no charge. On Saturday, they arrived via U.S. Mail.



All I can say is: Wow!

 

[Bill McElroy]

I'm proud to fly the Lowrance colors myself!!....Mini and I both use their products exclusively!! Excellent quality,...dependability AND customer service!! Lowrance RULES!!!

Mac

 

[stan jones]

i had an eagle ultra id plus for 5 years. i think lightning hit it. when i called the number in the manual they answered "lowrance electronics"which i know is no suprise. when i told them my finder didn't work they said send it to them with a $37.00 check.i asked them didn't they want to know what was wrong with it? they said no, that was what they charged to fix it.they sent it back in a week with an extra bill for $30.00 more and a note explaining that they could not fix mine so heres a new one.i paid $360.00 for it new,5 years ago with a 1 year warantee.i paid $67.00 for the new one with another 1 year warantee.with the way they stand behind thier product i won't ever use anything else.i bought that first one back in 1991. i still have the replacement today for a backup on my dash which is now a lowrance x-55 and an eagle 128 on the trolling motor.thanks stan

 

[Dan J.]

When it says "Lowrance", you can't trade up! I grew up using them and haven't found anything better. They find. Me fish.

 

[SCOTT GARDNER]

Now u guys tell me this. Just bought a germin 240.

 

[Rob LaMoy]

Wow, am I glad I just bought 2 new Eagles, an Ultra Classic and an Easy ST!

 

[Roy Cody]

I installed an X85 on the bow and a X15-MT on the console of my new 901 last year. That 15-MT sure is a nice unit. I can understand why they were the choice on the Bassmaster Classic boats.