Bruce Freeman
Well-Known Member
- Joined
- Jul 11, 2002
- Messages
- 3,077
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OK I am here not to start a riot unless it gets my tach fixed. Lets start on the plus side. Zebco/Rhino I know these are not big dollar reels but I do like there new rbc300 I have 3 now. Last year 1 of them spent some time in the lake? and I forgot about cleaning or lubeing untill I picked it up again 3 weeks later. The 1 way bearing and sleeve rusted some not makeing it as smooth as it had once been. I contacted Zebco about buying the replacement parts so I could fix the reel. Mary at Zebco said send us the reel and we will replace it No Charge. I told her it was my fault and her reply was it should not have rusted anyway.
I love customer service. Now the down side..I have a TELEFLEX Sportsman tach that has died and is less than 9 months old and nobody will return my calls or answere my e-mail about where I should send it to be repaired or replaced under the 2 year warranty..So if by the end of the year if I can't get a response I will have for sale almost new voltmeter,fuel level,water pressure gauges and a steering wheel for sale..I don't trust the water pressure gauge either it reads 2 lbs at idle but I have a good water stream so I go by that..
BF
I love customer service. Now the down side..I have a TELEFLEX Sportsman tach that has died and is less than 9 months old and nobody will return my calls or answere my e-mail about where I should send it to be repaired or replaced under the 2 year warranty..So if by the end of the year if I can't get a response I will have for sale almost new voltmeter,fuel level,water pressure gauges and a steering wheel for sale..I don't trust the water pressure gauge either it reads 2 lbs at idle but I have a good water stream so I go by that..
BF