Customer Satisfaction Survey

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Mark Hofman

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Just got back from a weeks vacation, and in the mail I found a postcard from Tracker Marine. It asked me to take a five minute, internet survey about why I bought a Tracker boat. It's sponsored by trophyresearch.com.



The card says, "5 Minutes for a Chance at $500 or one of 14 other Outdoor World gift certificates worth $100 or more. Your opinions count"



Did anyone else receive this card?
 
While I haven't received one of these cards, I have had dealings with Trophy Research. I fill out surveys on their site on a regular basis. Late last year, I was told that I won a first prize from the persons filling out the survey,a soft tackle bag and baits worth $100. Well, it took me several phone calls and e-mails until I actually received the correct prize, FIVE MONTHS LATER. I do think that it was a problem on their end that was corrected. When I finally got to talk to the right people, all went well.
 
I received one for a Tracker ball cap. Like you said, only took 5 minutes. Will I get the cap? Who knows!



Rich D
 
Rich D...if you don't get the cap e-mail me and I'll make sure you do.
 
Thanks Ken! I am not too concerned though. I was happy to participate in the survey, and am not really a cap kinda guy. I appreciate the offer. Now if you wanted to send me a free Tracker...



Rich D
 
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