BPS Rocks!

[Andrew Zuber]

Yet another example of Bass Pro Shops' excellent service...

I placed an order yesterday for a few last minute supplies (bass seasons opens here Saturday!) As it turns out, one of the items I had ordered (a clearance item) was on backorder. I responed to the BPS email notification of the back order and asked them to cancel that one item...within 10 minutes I had an email from Megan at BPS confirming the cancellation...that's fast service! Via email no less!

Long Live BPS!!!



az

 

[Sam Elkins]

Gotta sing it too. Bought something from Cincy back in early March and couldn't use it. I didn't get a chance to take it back until last week. No problem with refund. I've never had a problem with BPS. They've always followed thru and done what they said they would do.

 

[Carli Drake]

I have to agree too! Placed an order on the phone with Springfield for a Transom saver. Lady told me the one I wanted was on backorder and it would be shipped on May 28th. The next day I received an email from Megan saying it's on it's way! UPS is delivering it this afternoon!!!!

Now that's quick service!

 

[Rob LaMoy]

Always get good service, and I think I'm on their speed dial! LOL I place about 6-12 orders a year with them. Never had a problem, but I finally started getting some issues with a Pro Qualifier reel this weekend. I don't want to part with it for as long as it takes to get fixed, so I may attempt it myself. Any advise reel heads? But back to BPS, they even took care of a Innotek training collar that was supposed to go back to the MFR. That's why I toss the Cabelas catalogs now unless BPS doesn't carry something. AND if you'll notice, BPS beats every other catalog company hand over fist. Cabelas, Boater world, Overtons, Gander Mountain, etc.

 

[Rob LaMoy]

Sorry, meant beats them price wise. Wasn't too clear.

 

[TrepMan]

Gotta agree 100%



On 4/19 I dialed up the catalog folks and ordered a Gold Cup Line counter trolling combo. The lady very nicely told me it was on backorder, and I agree'd to place the order knowing it would be a month till I could use it anyway. On Monday they sent me an e-mail telling me it had been shipped WITH the tracking #'s and links directly to UPS and USPS for tracking my order. For once the USPS beat UPS (though to UPS's credit it was a 3 day shipment agreement)! The Rod came USPS yesterday and the reel just showed up this afternoon RIGHT on the days promised. I've spooled her up with 30lb P-line now just have to wait 2 weeks for the order of umbrella rigs and jigs come from my local guide source! Then it's off the troll for the big STRIPERS!